By the end of the Administration and Office Management Program, participants of this training course will be able to:

• Understand the core responsibilities of office management & administrative professional
• Develop skills to build relationships and network effectively
• Practice impactful behaviour, administrative and technical management skills
• Engage practical problem-solving techniques for effective office management
• Handle office issues, escalations, and disagreement
• Use techniques to think creatively, analyze problems, and make quick decisions
• Develop effective office regulations, policies, and procedures
• Boost continuous improvements to increase productivity
• Learn the best practices for streamlining workflow in the office environment
• Manage thoughts and emotions for improved effectiveness
• Learn to be assertive and authoritative in the workplace
• Develop their business communication and interpersonal skills
• Build a personal resilience and an ability to handle stress
• Learn different tactics of multi-tasking when engaged with different departments and executives
• Coordinate, organize and execute effective meetings and events
• Think and deliver like a manager for crucial managerial tasks

Solid State Training has designed this training program on the Administration and Office Management Program which qualifies individuals as leaders in administration and multi-level managerial skills. This workshop is very interactive, intensive, and focused on best practices of the global industry. Participants and leaders from different cultural backgrounds and organizations will actively participate to share their own office management experiences and challenges. Assessments, presentations, case scenarios, and role-plays will be used to bring out the skills intended to develop during this training workshop. Solid State Training follows the Do–Review–Learn–Apply Model in all our training programs, including a pre-course and post-course assessment to ensure your learning objectives are met.

Organizational benefits of employees who take up the Administration and Office Management Program will be as below:

• More proactive towards their tasks and responsibilities at work
• Improved productivity and creativity is noticed
• Employees are motivated and are service-centred
• Increased effective communication
• Reduced absenteeism among employees
• Professional relationship skills to build a healthy working network
• Well managed and reduced stress
• Improved time and priority management
• Increase in quality of interpersonal skills
• Employees can manage data effectively
• Personal resilience to handle complex situations at work
• Active engagement of management techniques and be strategic
• Efficient use of office systems and technology

Participants who participate in this the Administration and Office Management Program will benefit in the following ways:

• Become skilled in general management
• More goal-oriented in life
• Become team leaders and handle team responsibilities effectively
• Increase in motivation and self-confidence
• Develop assertiveness
• Effective communicators in multiple areas
• Sharpened and effective presentation skills
• Better control over their nerves during stressful situations
• Ease in relationship building
• Thinking is more creative and decisions are effective
• Maximized personal development skills
• Well equipped for workplace promotions
• Influencers at their workplace and the people in social life